I went into the store last night to get a quick fill in...OMG! This store is nasty..I was scared to sit down. I remained there becsuse I broke a nail and needed a quick fix...I have never been in a nail shop with filthy walls, every chair was broke down r dirty looking...the carpet was dirty lookjng..I dared thinking about putting my feet in for a pedicure. .u can't believe mall management allows this store to operate like this...it is lower level JCP..beware. .YUCK

These people did not even finish my pedicure. She messed up the paint on my toes I had to put my own shoes on even with my toes not dry from the paint. My friends and I confronted the "manager" on duty. The women put her fingers in our face told us to shut up and called us gypsies. Please save your money and do not come here. They are so horrible they need to be shut down. Also the whole time getting our pedicure they kept trying to sell us to get a manicure and told us that we needed it.

I will never be returning here to get my nails done. I wanted a french manicure on my natural nails for my engagement pictures that are coming up this weekend. I also got a pedicure. The woman who did both took an extremely long time, so I expected quality results. I was in the salon for over an hour and a half having her work on my hands and feet. However, she cut my big toenail on one of my feet way too short and now my foot is killing me. To add to that it has been less than 12 hours since I had my nails painted and most of the white paint on the tips has chipped off and I haven't done anything besides eat supper, go to sleep, and take a shower this morning. To add to that, she did not speak to me very much and just motioned what she wanted me to do which was very frustrating. Not to mention, another woman who walked in a few minutes after me sat in a pedicure chair for over an hour before anyone even spoke to her. There were plenty of employees to do her pedicure, but they just sat around ignoring her and talking to each other. One of the men in there was actually eating at a nail center and another was getting a massage in one of the pedicure chairs. It was seriously the most unprofessional establishment I have ever been in. They will not be seeing another penny of my money, and if you're smart you would say the same.

10/22/2009 Do yourself a favor and DO NOT allow these people to apply false eyelashes! I had mine done for my wedding last month after a girlfriend at work recommended them. The lady at Nail Trix applied too much glue and had to CUT MY EYELASHES OFF in order for me to open my eyes again! I thought she was trimming the false ones for me. When I realized what she had done I said "you cut my eyelashes off! Why didnt you just use adhesive remover?" She denied cutting off any eyelashes, even after I pointed them out lying all over my chair. I continued to ask her why she would cut someones eyelashes off and she asked me to leave. As I was walking out of the store she said in front of everyone "Never come back!" I was mortifed. No clue how long it will take these suckers to grow back. This woman should be taken out back and shot!