Awful!! I went in with a picture to show Casey Gammon what I wanted done to my hair, I wanted the ombre' done to it (light color on the ends of my hair, I am a dark brunette, she colored my entire hair and made it blonde. She put bleach all over my hair even on top. I was not happy she told me if I wanted to come back another day then to make another apt, she didn't even offer to stay to fix it. I had to come back two days later and she added a neutral color which did nothing to it, it looked the same. She and the Manager made me pay them again after I paid $150 prior... they made me pay another $45 for trying to fix it the damage she did. They were rude, and they were very unprofessional. I would advise anyone who is looking at this place to get there hair colored to stay away from the manager and Casey Gammon - stylist. They will mess up your hair and expect you to pay for it and live with it. I had to get my hair fixed at another place. horrible customer service - and Casey shouldn't be a stylist is she has no business listening to her clients and what they want done to their hair!! Awful place!

I was looking for a new salon to try out and I found the Groupon for Shear-Lock Combs having never even heard of it I was a little nervous. I had a little trouble finding it and ended up passing the plaza that they're in and had to loop back around to get there. I ended up being about 10 minutes late but Erin was very understanding and assured me that it was fine. This place was worth the drive to find!!! Erin was great! She did a wonderful job on my cut and hi-lights, she was very personable and fun to talk to. Erin was also very attentive, she checked on me frequently while I was under the dryer and always let me know how much longer I had before the next step. I was very happy with everything and will definitely be going back!!! Thank You Erin and Shear-Lock Combs West!!!

I purchased a Groupon, for the first time, not ever having been to Shear-Lock Combs West or laying eyes on it. I was nervous, but the salon and services were fantastic! My appointment ran on time and Casey did a great job with my cut and color. I would highly recommend them to anyone looking to try a new place!!

I loved my experience at Shear-Lock Combs salon! The stylists are very professional and very accomadating. I will absolutely return!