I just left this place after getting a gel manicure...my nails look TERRIBLE. A few things: 1) To get my old gel polish off, she had me soak in acetone (fine) and then pulled out the drill that's typically used for acrylics. I've been getting gel manicures for a long time, and I've never had someone use a drill before. 2) When it came time to trim my cuticles, she didn't open a fresh and clean sanitary pack. She just pulled a pair of clippers out of some box on the table. Gross. I'm just praying I don't end up with some kind of fungus. 3) I was sent to wash my hands after the lotion "massage." There were no paper towels - only two damp wash cloths in a heap beside the sink. More gross. I decided wiping my hands on my jeans on the way back to the chair would have been better. 4) She didn't ask if I wanted my nails trimmed down or just filed - she said "your nails aren't very long, I'll file." That's cool - a lot of places just file my nails, but they usually do more than two swipes with the most coarse file they have. I didn't realize how bad this part was until I was driving home and tried to scratch an itch on my face - I think I'm bleeding. They are so rough and jagged in places. 5) She polished my nails quicker than anyone else. Ever. This really isn't a positive thing - especially when we're talking about gel. My nails are streaky any horrible. 6) To top it all off - the top coat was just sloppily thrown on so everything is stuck to the skin around my nails. It's so stuck in so many places - I think it will completely ruin the whole thing (even more so) when I peel my finger away from the polish, so there's no saving this horrible "manicure" at all. There is literally not a single nail that isn't messed up in some way. So, to sum it up - DO NOT GO HERE. HORRIBLE EXPERIENCE. And it's extra crazy b/c they weren't busy AT ALL. I was the only customer there - so it wasn't as though she was hurrying along to the next one. I'm so mad at myself for paying for this service