Mirage Day Spa
Reviews
BEWARE!!!******************** DO NOT LET HALEY CUT YOUR HAIR!!! I have had many haircuts throughout my life and this will go down in history as being the most worst and regretful experience I have ever had! I should have known something was wrong when I walked up to her salon with a smile on my face, ready to greet who could potentially be my new favorite stylist and upon saying hello she replies, with the utmost disdain, "We're not gonna have enough time to blow-dry your hair." No hello. No handshake. No smile. Just attitude. See I was 15 minutes late for our appointment and I truly do believe that my bad experience stems from her unprofessional, unethical and intentional revenge towards my tardiness. So if you do go see her, don't make her mad because she'll make you pay for it. I did text her to inform her that I was going to be late. She replied by saying she had an 8:30 appointment that day. Our appointment was originally for 7:30. She sent me a text early in the morning and asked if I could come in at 7:45 instead. Had I known she she already had an 8:30 scheduled, I would have never made the appointment. It is not in my interest to pay for any haircut and style when the hairstylist only has 45 minutes to work on my hair. Next she ushered me towards the shampoo sink. This was 2nd sign that something was wrong and I should have trusted my instincts to just walk out at this point. I have never in my life had a hairstylist pull so hard on my hair while shampooing it. Even now, the next day, I still have a headache. After the most painful shampoo of my life, she started cutting my hair while simultaneously talking about all the drama in her life. Which isn't necessarily bad but she actually delved way too deep into her personal affairs for my liking. During this time she would completely stop cutting my hair to talk to me. I kept wondering, if we're running so late, why is she stopping (for long periods of time) to tell me all of her drama? During this entire horrific experience, she never once asked me a single question about myself and when I did say something about myself I got absolutely no response. Some time later she informed me that her 8:30 sent a text to let her know that she was going to be 15 minutes late. Haley says to me, "You're lucky she's late. Now we can blow-dry your hair." While she was blow-drying my hair, her 8:30 appointment walked in and Haley says to her, "Don't feel bad, she (referring to me) was late too." How completely rude and unprofessional is that? Now finally, the worst part. As if it actually could get any worse. Shortly after I got home, it didn't take me long to realize how horribly she had cut my bangs. They were nowhere near straight and she actually missed huge chunks which I later had to cut myself. My overall haircut is pretty straightforward but I rely on my bangs as the 'personality' of my hair. I actually wrote out this review yesterday and decided not to post it because I though that karma will eventually take care of this woman and it doesn't need my help to push it along. Well I had salt put in my wounds this afternoon when I got my bangs wet and examined them more closely only to find out that they were even worse than I originally thought. Lastly, her Groupon deal is a joke. It's obvious she has inflated her original price so people like me think they're getting a good deal from a hairstylist they wouldn't normally be able to afford. All this woman is interested in is acting like a revolving door to get as many haircuts in one day as possible. She told me personally that she double-books herself. How can you expect to get your money's worth from someone who cares so little that they will double-book themselves on purpose. Well there you have it, my short-story of the worst haircut experience of my life. I hope the owner of Mirage Day Spa reads this and asks Haley to take her services elsewhere. She is a terrible reflection on the business as a whole. 2 out of 5 stars on Yelp is terrible.
I made an appointment with Haley on Jan. 15th. I had looked on groupon and found her ad. I called to ask her if the price included long hair and she said yes. She also had me bypass groupon and I could just pay her. I came to my appointment at 2:00 and sat in her chair about 2:20. I told her I wanted about one inch chunks streaked with two shades lighter and 1 shade darker. My hair is dark brown. I told her I wanted NO blond in my hair. She put my hair in the foils and left me for over an hour without even checking it. then she checked it and rinsed it and went to comb it and it was a ratted mess. FRIED. Then when I looked in the mirror it was so stripped it looked grey. I told her I was not happy so she put a toner on it and left me there for another 45 min. While she did a cut and talked. I got home at 5:45. The next day I noticed blisters and burns all the way around my hair line. I text her the pictures and she said she was sorry. No follow up call no what can I do for you NOTHING. As time went on and I waited for a call my fried hair has broken at every spot she touched my hair is fried and broken and terrible. I called her a couple of months later and asked her what she could do that my hair was still breaking. SHE OFFERED ME A FREE TRIM. I then told her I wanted my money back and she said she would leave me a good conditioner. ARE YOU KIDDING ME! I would have given anyone there money back and offered anything free for a year after I saw the burns let alone the fried broken hair. Long story short this greedy self absorbed girl sent me a horrible conditioner for blonds and 37.50. Beware!
DO NOT waste your time and money. I am new to the area and asked for an experienced stylist for simple highlights. My hair is now platinum, and does not match the rest of my hair, no more highlights because she dyed the entire TOP half of my head, gave me dark roots by not taking the foils low enough, fried my hair and now I have to have it redone by someone who knows what they are doing. Definitely a disappointment.
I have been a client of Mirage Day Spa for several years now. Jenny has always bee wonderful to me and my family. Each time I visit, I leave feeling refreshed and relaxed. Thank you Mirage Day Spa!
Originally the owner ran this salon out if her house. Jenny and her staff are awesome.