Relax Beauty Nails & Laser Clinic
Reviews
Relax , perfectly named! I have been going to Relax now for the last two months for a massage, facial and fortnightly for eyebrow waxing- All the Therapists are always very friendly, punctual and certainly know their craft. I've recommended many of my friends to Relax and they love it!!!!
I wont be back and will not be recommending to anyone else. Maybe they are trying to get rid of male clients! I have been going to relax for 7 years on and off for massages. They use to be great however with recent changes they seem to have lost the plot when it comes to who is the customer and how to provide customer service. This week went in for an hour massage. Firstly they make me fill out another personal details form even though I have been there many times. Then I go in for the massage and get grilled for another 10 or so minutes. I explain I just come here to relax and get a massage, you know tune out for an hour. The Therapist then works on my back, I mean works, no relaxation. Before I know it, the session is over. I then get asked to pay $5 more than the scheduled fee. I go to my car to see the time is only just an hour since I went in. Bottom line, was lucky to get 45 minutes for the hour, paid more than should have, only got my back done, when I normally get whole body and when I questioned the staff, they tell me " That's no good, and you paid more because it was a myopathy therapist." Like I asked for that, I just wanted a massage and relax for an hour. Well as I said I wont be back and will not be recommending to anyone else.
