I've been coming here for over 4 months now and I put up with the owner, Tony being rude because the ladies usually food an amazing job but the last three times I have been in the ladies did a horrible job. One was trying to take my old set off and was ripping my natural nail off as well and kept arguing with me about it hurting. I also was in on new years eve to get a base and a week later four of my nails are broken. This place is a joke.

This place is close to my home so I've been going since they first opened. The owner/manager is so rude, I'm surprised the reviews are not worse. He and his wife will speak badly about the customers right there in earshot. I have waited an hour to get in (with an appointment) and then he will say a snide coment about how long it takes his employee to do my nails. I have heard him and his wife tell the girls to hurry, when you finally sit down. He is one of the more expensive places around and no one wants to feel rushed. When you pay $30.00 plus for a pedicure you expect at least 45 to 60 minutes. I have seen customers try to complain about things and he never admits fault. The customer is never right at this salon.

I went here because it won the best salon in Denver, but if this is the best salon in Denver then we have seriously low standards. This is probably the worst Mani Pedi I've ever gotten, my nails probably looked better going in than coming out. Ultimately I had to go home to finish my manicure myself because the end result was rough, unpolished, asymmetrical, uneven, and messy (let alone super short and painful). First, I got a pedicure. I thought it was ok but looking at them now she didn't even push the cuticles back so I already have a gap between my cuticle and polish. She also DUG one of her tools into the sides of my big toe/nail so hard that I thought she was cutting out a chunk of flesh and was positive I was going to walk out bleeding. Fortunately I did not, but it was still very painful and overall a poor experience but I would have gotten over that. Then my manicure. When I went in (before I had even gotten to the pedicure chair and again when we sat down at the manicure station) I asked for a simple buff with no polish and to keep as much length as possible. She started by quickly chopping off all my nails and then filing them to be uneven, crooked, short nails. Then, apparently asking for a buff blew her mind but of course not until she was halfway done and had already chopped off my nails. She spent several minutes asking around and looking for a buffing file and reported back that they don't stock them. What salon doesn't stock at least one buffing file?! And why aren't you looking for that before you start? I would have gone somewhere that actually had a buffing file if I had known she wouldn't be able to finish before she was halfway through. She then proceeded to "buff" my nails with the drill, that I believe is meant for acrylics or gel nails, "to make me happy" since I repeatedly told her I didn't want polish when she kept pushing it on me. Instead making me happy, the drill felt like it was burning or buffing through my nails and was so painful (which she apparently didn't understand when I told her) I left the salon in tears (which they made a big deal of in front of a full salon. Thanks, now you can add embarrassed to the physical pain). Looking at my nails now, there are scratches all over from the drill, they are not shiny at all, and rough on every edge. Additionally, she left several of them very sharp and left several pieces of cuticle/skin that hadn't been clipped off. What a waste of money and time. Don't go here!

The wait with an appointment is ridiculous, the whole point of an appointment is to not have a wait. They are very disorganized, They do a very careless job on nail, my nails looked worse leaving there than when I went in. I honestly don't know how anyone can enjoy going here, they don't even deserve one star.

Signature Nails took advantage of my young daughter!! She and a friend went together. She asked for a full set of nails and they charged her $40.!!! The nails looked completely HORRIBLE, they were nothing fancy whatsoever! they used nails that were tooo big for her small fingers. When she came home I couldn't believe they charged her THAT much. When I took her back (1 hour later) they didn't care that they over charged her, they wouldn't give her any of her money back and I had to Argue with several people there to have them "fix" their mistake! Begrudgingly someone stepped up and took the time to file the nails down and repaint them. But that fact of this matter is that they took $40 from my daughter, taking advantage of the fact that she was small and had $40 with her. I will never ever give Signature Nails another penny. They were rude and more concerned about filling their chairs with more clients rather than helping fix our situation!