esperencia

Esperencia

salon
99 Franklin St
Reviews
Jessica Lee - January 11, 2014

This place is very unprofessional. First I called to make an appointment to come in, when I showed up to the salon, she was not even there. she called me saying she had to leave to take care of her kid. Understandable, although she could have at least called to let me know. A few weeks later I call to arrange a time for me to come, we confirm the time, as Im half way there I decide to call her again to make sure she will be there, she tells me shes out of town and that I should have called her to remind her that morning. We arrange for me to come by the next day, and again, as I am half way there I call to make sure she is there, shes says she wont be in town until later that day. I try to give her the benefit of the doubt, and again arrange to come by the next day. This time I called her the day before, texted her the nite before AND called her that morning to confirm she will be there, she says yes. About 20 minutes before I leave for our arranged time I call her again, to confrim she will be there, she then says she thought I was coming earlier and she has to leave.. On the rare occasion that she did actually show up to do my hair, she was very unprofessional, talking on her phone, chatting with her freinds that kept stopping by, all while I had relaxer in my hair. I will never do business here again. Very unprofessional.

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