Reviews
Great selection, Bad customer service. This was my favorite beauty supply store, I've shopped here for over 5 years. Other than my last experience with them I would give them 5 stars. But like they say it only takes one horrible experience, so I will no longer be shopping here. I purchased a $15 broach as a gift and did not realize it was broken until I reached home that night. I went back to the store the next day, Christmas Eve, to EXCHANGE, and the manager refused to replace his broken merchandise. I had a receipt and showed him that I purchased two of them and one was broken, but he refused to even consider my request. I would have made no big deal about it, but it was Christmas and I was forced to walk away with a broken gift. This is just bad business, the day before, he had no problem helping me spend my money, but acted as if he didn't know that I had purchased over $300 worth just the evening before and was okay treating me as if I'd stolen something and losing my business over $15 dollars.
I love this beauty supply store. I prefer it over the others. It is a big store
Rude and unappreciative of my business. The wig shop lady tells me at 845 that she closed. Store closes at 9. I drove past 4 beauty supply stores just to get here. They just lost a sale. I already knew exactly what I wanted, tried it Sunday and now I really want it. Oh well, on to the next one :-(
I am not sure why the previous reviewer stated that the store was small but it is actually HUGE! They have a wide selection of luxy hair brands including Bohyme, Velvet, Milkyway, Goddess, and too many others to name. The staff are a very helpful group of youg people and the manager is excellent as well. They also carry salon quality hair products such as Nexxus, Paul Mitchell, Nioxin, CHI, and many others. I am a loyal customer. They are right across from South Dekalb Mall in the Kroger plaza.
They have recently remodeled and they have a HUGE select of different types of hair. You name it they have it. If you are a loyal customer, as I am they give you a 10% discount on your purchases.