Paul Mitchell The School Indianapolis
Reviews
I had a very good experience here yesterday. I went in for the full treatment: highlights, lowlights, deep conditioning, cut, and products. I was given an appt. when I called for the next day. Ally was my student, but she was competently advised by several instructors. Excellent communication at the consultation. Superior hair color and products. Thanks!
I have been to this school/business three different occasion. The first experience was great. The student, receptionist and team leader really took care of me. The second time not as much, but I thought they were just having an off day. The girl messed up a little, which really was not a problem until she called me crazy for telling her she went to far in on the left one. The 3rd time I did not even stay to get my hair cut and my eyebrows waxed. The receptionist quoted me 10 minutes and I waited 25. That is 15 minutes longer than the quote! I got up and left because there were three receptionist at the desk and none of them bothered to check in with me and let me know why it was taking so much longer or even check to see what was going on. One girl was eating at the desk which is very unprofessional and they were all talking about their weekends. I was miss quoted the each time before but the first time the one girl that was there apologized and checked in to ensure me that it would be any moment. The second time the girl was the only one there and the school was very busy. I understand that it is hard for one girl to keep up with everyone, but there was three girls are the station today and not one of them was appeared to be working. I decided to take my business to Regis in the mall where I paid 60.00 (not including the tip) Where I was quoted 15 minutes and was in the chair in 10. I much rather pay more when my business and time is respected.
I've been to MANY of the beauty schools in the Indianapolis area as a client and this is the first school that I've been completely impressed with. Their concept of 2 students, 1 client (one newer, one experienced) makes you feel better about what is being done with your hair. You are hearing the experienced student teach the younger one. They both really listened to what I wanted and worked well with their learning leader. The cost was affordable and I will certainly be back for a refresher in 6 weeks! THANK YOU!! :)
I can't say enough awesome things about this school, it is the coolest culture and positive place to be. If you want a good education and experience I would enroll
I can't find anything about guest services! Theres a link but nothing there.. boo..