I have been a client at Glace Nails for 6-1/2 years and have never had the first problem. I am always greeted professionally and politely when I walk in the door and if I am having a pedicure and there are pedicure chairs available, but all the technicians are busy, they direct me to go ahead and choose an empty pedicure chair to sit in, enjoy the massage while I wait for the technician to finish what he/she is doing. Once the technician is finished with other clients, then he/she greets me and begins my pedicure. Once my pedicure is done and the nails have dried, I check out at the reception desk and always give a tip for polite and professional service. I will continue to go back to Glace Nails as long as they are there and I am able. If there are others who have had a polite and professional experience, I encourage you to write a review as I see way too many negative reviews.

Will never be back got my nails done yesterday. Went to work went home slept went back to work this after noon. I am a server. Nothing to hard on my nail. Six of them cracked..... not broked off but cracked. Paid to much money for them to do thos. He even talked me into get the gel top coat.. urg. Calling tomorrow to hopefully to get my moneh back. Oh not only while I was there another lady came in to get hers fixed!!!!

Great location and great decor... but POOR CUSTOMER SERVICE. I went looking to get a full set done with some airbrush design. I showed a picture of what I wanted to get done, and asked how much would it cost? Someone else has to come, take a look at the picture to tell me, yes we can do it and it will cost $$ this much. I agreed to the price, and right before we start the first thing she said: "we don't have airbrush in the salon, I will have to do your design by hand... do you still want the same design? (I wanted to tell her: really? I just asked and they gave me a price so you can do the same design that is on the picture, you agreed to the job, I agreed to the price, and now you are telling me that you don't have airbrush... really?) but instead, I asked her: Ok, so let say that I can skip on the design, what about the nail it self... let me explain, you see the nail in the picture looks perfect, no bumps, no cracks, etc... I'm looking for a place that I can come every month... she didn't even let me finish and said: we are a mall upscale salon, I do my job good because if not my boss will let me go... instead of asking question what if you let me do my job, and if you like it you come back if not you find another place. (Whaaaat), immediately I told her: you know what? forget it, I'm in the wrong place with the wrong person. I didn't want to be rude, so I didn't say anything else. But what about the money that I was going to pay to get a service they way I wanted. Why she had to get so defensive instead of her taking my question as an opportunity to enhance her business, her experience, and her customer services skill to another level? I don't know, but she lost the opportunity with me and many other people that I know and I could have refer business to. Losers!

My friend and I had an appointment with Glace’ Nail on Friday 2/22/2013. We both requested pedi/mani services. We were told that we could get both within an hour for each of us. This was a complete waste of time and more importantly money! Manager did such a poor job, fellow employee came and tried to salvage pedicure but to no avail! Neither of our heels were done, and toes were as if a drunk driver with a 3.0 BAC had did our toes!! My finger nails were so crooked that I looked as if I had horrible arthritis! If your time and money mean anything to you, save both and never go to Glace’ nails. I called the shop as soon as we got back to work, manager was out of shop and I left message and never received a call back. Oh and I better not forget to mention that the services cost $86.00 and they offered no apologies or reduction in payment. NEVER AGAIN!!!

Horrible! Don’t waste your time here. If you do go in make sure you are VERY specific on the price and the product you want! They charge 25$ just for gel tip (its only polish and a uv light). I went in for a Pedi and a French mani (white tips with fake nail) I stated 5 different tie that I wanted the French mani, the tech stated she understood how ever she continued to do a reg mani on me with no fake nails. i even talked to her about how I never get my nails done without the fake tips. Then at the end as she started to put polis on it stated again FAKE nails. Then she says oh! I’ve already done the reg manicure on you. They wanted to charge me almost 100$ for it all. I didn’t let her finish my nails. the owner was very very rude! when I refused to pa for the mani that I didn’t as for the owner called me a thief. HORRIABLE!