I received a horrendous cut and color at this salon. I was supposed to get an ombré style with a trim, I ended up getting orange ends, and an awful cut. My mom ended up cutting off the orange ends because they were so bad and I was not letting anyone in this salon cut my hair again. I emailed the salon expressing my dismay and asking for a refund because I did not receive the standard of services for which I paid and received no response. Upon calling for follow-up, the owner, who is rude and unhelpful, proceeded to fight with me (as other users have noted), call me a liar and accuse me of "extorting business from her salon." I dont need to, nor would I ever want to "extort business" from anyone, I have gladly paid a lot for (great) salon services in the past. Slanderous remarks from her aside, she then claimed it was an issue of toner, had it been applied it would have been normal--she then claimed that I"declined the toner." No I did not. I received the toner and was CHARGED extra for it as well. It is clear as day on my receipt. My hair was still an unattractive shade of orange. They don't know what they are doing and are rude on top of it. Furthermore, when they get caught out in their poor hair services, the owner resorts to calling you a liar. Go elsewhere and save yourself a lot of trouble

I bought a groupon for this Salon after reading all of the positive reviews. Salon Craft definitely lived up to my expectations. I was greeted by the lady at the front desk and was offered a drink (water, soda, wine). I waited a few minutes while Melissa finished with a client. She was very friendly and personable. She asked what I wanted to have done and then she made a few suggestions of what she'd like to do. My hair cut turned out fabulous (she fixed a previous bad layer job). Also the women who shampoo's you gives the best scalp massages! Definitely try this place!

Nikki was great. Color, cut, chit-chat. And, I LOVE Sherrie!

From beginning to end I was impressed. The way I was greeted by Steve the owner, I felt right away I was in a 5 star salon. Lucy at the front desk is very pleasant as well, with her charming smile and wonderful personality. The ambiance is just amazing. I was offered a glass of wine as I walked in. I was highly recommended to see Sam. She changed my whole look, which I LOVE!!! Thank you guys for such great service and an awesome hair cut.

I couldn't have asked for anything more from this salon service. The staff was so welcoming, very pleasant and sure to make you comfortable while there. Sarah did such a beautiful job; she listened to everything I wanted to tell her about my hair, did not rush me and cut & styled my hair beautifully with an ever-sweet attitude. Even though it will take me 40 minutes to travel to this salon, I will make the trip and return time & time again to Sarah. The nicest salon I have ever been to!