I have been getting my hair cut at Ruby Blu for 3 years, after having seen someone walk out with an awesome style and have never been disappointed. Lately I've been seeing Bridgette and she is always able to dialog w/ me to understand exactly what I want (I always have short edgy cuts). My daughter has long hair and Bridgette did her hair last time as well and she was very happy with her style. Everyone there is friendly and acts like I'm an old friend whenever I call!

I went there today for the 1st time thinking that they still had the promotion running. I had called the place before to confirm whether they were still running the promotion this week and they said yes. So when i reached there, the woman working there told me that they had already taken it off and the price ($24) was not applicable. I really wish i had gone back then but since i was there, i just decided to go for it. The woman, Kristen told me that it would be $27 for a regular cut and i specifically told her that i dis not want a blow dry. She insisted that the price was the same with or without and so i went ahead with the cut and blow dry. Now when i went to pay, she said that i had to pay $37 and when i asked her to clarify that, she said that it was their regular price for cut and blow dry. I still can't believe they duped me like that two times! The cut was ok and nothing that any other salon could not have done. I am just so angry that they lied and cheated a new customer who could have been a potential long term customer. I sincerely request you to please never ever go to Ruby Blu in downtown Farmington as they are the biggest cheats and frauds and it is really not worth spending your money in a mediocre salon. You could much better service at an upscale spa and you would at least know beforehand that you are not being taken for a ride! I will never ever go back there again!