I had been putting off getting my hair cut because I'm gun shy of bad cuts. I thought I would be safe going to Regis', they've been there forever, but oh no. Same story as Great Clips and Fantastic Sam's. I had a picture with me. Told her, do not cut my bangs, not too short in the back. She said she would feather the sides and take some of the bulk out of the back. First cut, she clipped about 2 " off, and never stopped cutting. I have the most awful cut, it looks like Twiggy from back in the 70's. I am neither, skinny, cute or young, it does not work for my 62+yr face and shows off my old neck. I feel like a real fool, and probably look worse. I feel very self conscience about it, and will be wearing a baseball hat the rest of the winter. What could she have been thinking!!!! We did disguss what I wanted, but sure didn't close to it. I had my brows waxed and colored. They are pencil thin, and darker than I had ask when I told her, a light brown. I'm grey, so they stand out. There is nothing to say what the haircuts and other services are, and I sure didn't expect to pay $28.00 to be made over to a complete clown. I said nothing, cause I would have cried. I only gave a tip cause after all she did spend time on me. And it was so unfriendly in there, I couldn't believe it. No smiles when I came in, except to say, "do you need help?' The worse experience I have ever had. And the most embarrassing hair cut. Even getting my hair shaved due to cancer, didn't make me want to hide out at home.

I asked the stylist to keep the length the same, but texturize it. Apparently that means cut all of it off. My haircut looks NOTHING like I described. It was perfect up until they decided to get carried away.

The stylist I saw did a decent job on color, but when I asked her to thin it out a little on top, instead of grabbing her thinning shears, I was horrified to see her chopping chunks out of my hair with her regular shears! She cut such big sections so close to my scalp that no matter how I part it now, big tufts of hair stick straight up out of my head! I guess pony tails everyday for me for a few months. I have two words for her: thinning shears! Use em!