Dana Lauren Salon & Spa
Reviews
Response from owner. This client came in with serverly damaged hair that was over bleached at home by a girlfriend. When she stated what she was looking for 2 of our top level, very experienced designers told her that she would not be happy with results and it was our professional recommendation not to do. She stated "she would take the risk" Our designers spent 4 hours on her hair and then she expected not to pay because it turned out they way she was told it would, then puts a negative comment on our business on line. Want to really know how we run our business? Log on to Fox8Hotlist and see the numberous pages of rave reviews and awards we have won over the years. Thank you. If any client is ever not happy it is always addressed and taken care of. This girl was over the line and wanted impossible after a very bad at home job by a non-professional.
Inexperiedced staff messed up highlight job, and had audacity to charge additional for full color to correct their mistake. Over priced with unethical business practices.
