I do not recommend enrolling any child in their summer camp program, or any program where the kids are under the supervision of the staff there. Yesterday my husband went to pick up my daughter from the KidSport summer camp, and not only was she not at the pick up area, none of the counselors knew where she was or that she had been missing! The head counselor didn't even know who our daughter was or what she looked like. It was eventually discovered that they had left her in the pool area for at least 15-30 minutes, unsupervised. (She is not a very good swimmer!) Apparently they did not do a head count, roll call, or anything of that nature when leaving the pool area. There were other safety precautions that weren't taken as well. When dropping her off I asked that she be put in a life vest, flotation belt, etc. since she wasn't a good swimmer. They tied a NOODLE around her waist, which she said came off shortly afterwards. This club is VERY sloppy and disorganized when it comes to kids and I strongly recommend that children are kept out of any of the programs where they are under the supervision of the staff if a parent is not present. The organizational problems run far too deep for this to be fixed easily and it puts the safety of the children at risk.

This facility is now threatening me with a lawsuit for the collection of $26.62 & court costs/lawyer fees for taking me to court. DO NOT SIGN A CONTRACT WITH THEM. THEY ARE DECEPTIVE! I actually really liked going here but I'm moving & I also don't go anymore so I no longer need my membership. The problem arose when I spoke with the club manager to cancel my membership.Mid-late July I called the facility & notified them I wanted to cancel my membership. The conversation went well, even though I hadn't been to the property in close to 2 months I understood that by not canceling sooner I was subject to the 30 day notification policy & would be required to make a payment even though I would not be using the club. The woman I spoke with did not once mention needing to have written confirmation of cancellation & at the end of our conversation even remarked about the specific date my membership would be void stating that I had until the end of August to use the facility. Today I received a bill via email & in an effort to ensure I would not be charged again I emailed back stating I had called & cancelled mid-July & was just confirming that this would be the last charge.The response I received was a forwarded email from the end of July stating that if I had wanted to cancel I had to respond to the email thus providing written confirmation. As I had never seen the email before I searched my email account & found it in my spam folder. So Julie Goodchild, club manager, informed me by way of this forwarded email that since I had not responded to the cancellation email the best she could do was make my cancellation effective September 15 & pro-rate my month of September.After receiving the email I called & spoke with Julie who was the woman who had verbally confirmed my cancellation via telephone. When I stated that I did not remember her once indicating over the phone that my membership was not actually cancelled she became defensive. She stated she could not change the terms of a signed agreement as it was legally binding. Yet she was able to change the terms in order to pro-rate the month of September? I have not used the facility in 2-3 months & Julieeven admitted she remembered me canceling. The only defense she had was raising her voice & saying "did you not see the email!?" & "we've NEVER had this problem before".To say the least she was unprofessional & it's a little disgusting considering I've not incurred ANY cost for them in the past few months aside from billing. Not a great way to run a business that is geared towards making you feel at home.

Great facility, can pretty much do any exercise you can think of (basketball, swimming, soccer, lifting, running, etc.)

For our family the sports club is great. The child care and children's classes are fantastic. We love the outdoor pool. I would very much agree that this is a club best for people looking for a social place as well as a place to workout. Lots of different things to take advantage of--pools, social hours, spa, yoga, spinning, tennis, paddle ball, cafe, free wifi, etc.

Despite some of the reviews here, The Sports Club (Mall)'s staff has been nothing but nice & responsive. If you have kids and work out, this is absolutely the best club. You must take advantage of the extra social activities, all of the equipment areas, the pool in the summer, the classes, etc and it's totally worth the high monthly fee. If you are single, don't workout much, just do a class or two, or are just looking for a regular place, this club is not going to be worth it- just go with one of the chains. This is more of a "club" and not just a workout place. That said, for a family membership it's not cheap (thus I removed a star) but it can be worth it... if you make it so.