paradise cove

Paradise Cove

salon
828 Thompson Run Rd
Reviews
Dan Strough - July 09, 2012

Terrible place. Fiancee and I joined due to short transit and paid a fair amount for the monthly unlimited package. She tanned twice and I tanned once. The next two times we went, the doors were locked and nobody was there but a few customers waiting for an employee. This was right after posting new hours and not abiding by them. Owner, the overly-tanned younger lady, was very rude and used expletives over the phone when my fiancee kindly called and asked for a refund. We were told a shooting (you will see the bullet hole in the front window) was the reason. We had to join a new salon, pay out more money, to ensure we could tan for the wedding and vacation in the near future. Changed their hours to no weekends less than a week into our packages. Floors were not swept inside. We lost a lot of money and were told we would never see our (expetive) money and hung up on. We've tanned for years at many places and never dealt with any of these kinds of issues. It's a shame paying customers had to deal with such terrible customer service.

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