Jennifer was so fun and gave me the exact style I showed her in a photo! It was quick and easy, and I love my haircut!

I've had my haircut at this location for at least 5 years. For a couple of years a Vietnamese lady named Vi Nugen cut my hair and she was terrific! Vi left to start a teaching career and she recommended Candice Jones who was also terrific, perhaps even better than Vi. We were able to request a particular stylist and even if I had to wait for two or more people before me, I would gladly do so because my stylist was so good. Things were good until the owner went crazy. Sadly, the owner, Steve, has lost his business sense, if he ever had any. He decided that allowing the customer to choose who would cut his hair wasn't "the business model" he wanted so he refused to allow us to wait for a stylist and he lost my business and perhaps another 100+ customers because of his short sightedness. I went to ProCuts, just down the road, and they told me that more than a dozen of their new customers had the same experience as I did and had left Great Clips in search of a more welcoming business. I went back to Steve and appealed to him to reconsider his decision not to allow us to choose our own stylist and he ignored my pleading and reasoning. I don't expect him, or any business, to prosper if their number one concern isn't the satisfaction of their clients. Sadly, Steve is listening to someone other than the people who put money in his pockets and that kind of advice is destined for failure.

I bawled my eyes out when I left. I went in with shoulder length hair, I said I wanted a few layers and scrappy bands to the length of my brow and what I got was a bob and straight cut bangs above my brow, it looks terrible. I will never go here again. I told the woman that I did NOT want it short for the fact that I was trying to grow it out longer. She totally did the opposite!

The cut was mediocre, shaggy and uneven. And when I had a small problem, the manager was rude and unhelpful. I'd strongly recommend getting your hair cut elsewhere.