Fantasy Nail & Day Spa
Reviews
I haven't even been able to go. My husband bought me a package GC for our anniversary and then I tore ligaments and had to have surgery. It turned into 4 surgeries since the GC was issued. I have been in talks with the management over the issue because I couldn't receive the massages or anything while in rehab. I tried to use part of it a few months ago but an unexpected emergency caused me to have to cancel. They took $50 away from the GC. Now, it's under new management, and even though I was told in September that the GC would be honored after my final surgery- I was told today that it would not be honored at all. That is $218 GONE. GONE. After a few minutes of even trying to understand the broken English of the manager I spoke with, she said in essence "too bad" because they are new management. Now, I understand if I had lost it or something and didn't have a situation that kept me away from the spa. I even could have used it just for the sake of using it- but when you are in tons of pain and recovering from surgery- the last thing you want is anyone touching you, especially not someone trained in physical therapy. So, I am writing a review about poor customer service. I'd be wary of going there. I'd be wary of buying a gift certificate from there. And I'd sure as heck make sure you are good at translation or have a whole lot of patience with people as they rip you off. This would have been my first spa trip ever. Now- I will not go. It's tainted my perspective of spas as a whole.
On June 26, 2014, at 4:00pm, we went to Fantasy Day Spa for just a basic pedicure and a manicure. The technicians did not speak English so when they would asked a question we could not understand them. We were told the cost for the pedicure and a manicure was $45. I had my toes painted and my fingernails just buffed. When I went to pay I was told it was extra $5 for buffing my nails. It would have been nice if they told me before they did my fingernails that there was a extra fee. If I would have gotten my fingernails painted there would not have been extra fee. My wife had a French manicure and few hours later her nails bubbled. We couldn't go back to have it repaired because they closed. We couldn't go back the next day because we left 8:00am in the morning for a family wedding. She had to remove the polish because it looked awful. Our family noticed my polish on my toe nails to have spots were paint was thinned out and uneven. I do not recommend getting your nails done here.
Absolutely awesome massage. I went for Deep Tissue and 40 minutes in I felt so good that I asked to extend to 90 minutes. The masseuse, Karyn, was very careful to understand what was hurting and apply the perfect amount of pressure on shoulders, back and legs. She even knows about sports massage and that was a relief. My calves and hamstrings have never felt this good. Great massage.
Lonnie keeps my eyebrows looking perfect!
I have only been to this nail salon once and while it is aesthetically pleasing compared to most nail salons, I did not feel that the quality of the service matched the pricing. I felt that the massage during the pedicure was more of a rubbing the lotion into the skin than an actual massge, and my manicure was hastily completed. It has been less than 24 hours and my thumb nail has chipped due to an air pocket. My advice is to find another salon if you are looking for more bang for your buck.