I had be coming here for a couple of years now unitl my most recent visit. I had called and made an appointment as usually and asked for a style and how long it would be time wise. it was stated to me that it should only take a few hours and I should be able to leave in time for work. well i ended up being there past six o'clock, after stating i had to be work at seven. my hair was done i just had to get my ends curled. they told me i could return tomorrow and finish my ends. I returned the next day in the morning when i got off of work and also after going home to freshen up and was sitting patiently waiting for my ends to be done after someone would finish with a client. I went to go get a cup of coffee since I had been awake since the day before ( i work a 12 hour shift)! When i return, a lady told me to come in the back and she would finish my ends. She rudely asked me why i didnt get my hair finished the prior day. I gladly explained why and she continued to prep my hair. She then walked away and started saying something that was clearly rude because the ENTIRE hair shop turned around and looked at me as if i had did something wrong. Then she returned to my chair saying " I stopped doing a client to finish your hair." I replied by saying " I didnt ask you to stop doing your clients hair." Like i stated before, i was waiting patiently even though I was tired. She finished my ends and i walked out with the intentions of never returning. although the quality of my hair braiding was ALWAYS top notch, the attitude of one employee and the reaction of the rest of the shop by laughing and looking at me have aided in my decision to never return.