First off I got to the place 10 mins prior to my appointment. She looks at me aggravated and said well I called you 10 mins ago and your husband said you had already left..I said yes because it takes me 45 mins to get here. She told me it would be another 15 mins she was running behind. 40 mins later she finally gets around to me. Then I told her what I was looking at. Without looking at the hair I was talking about she just straight line cut my hair because she did not want to waste her product when she went to do the high lights. Well she cut it shorter then I wanted. (Just hair oh well) Then I told her I need to be some where by 2 and she was like I can not do that in 2 hours. She was suppose to have 3 hours. Everywhere I have ever been got it down in an hour in a half. She also told me that she was fitting me around her real clients. (I use groupn for this because it was a new place and why would i pay 140 i may hate) I should have jumped up and ran away but, I stuck it out..Took her 2 or 3 times to get my color right with my hair dye. Seriously. I would just stay away! Now I have to find somewhere else to get my hair FIXED at. OH and Did I mention the back of my shirt was soaked and hair dye on it! and hair all over me. I believe she could do well if she knew you but, do not go their if your new or using groupn

I walked in to salon with my sister and niece (recently turned 3yo). Kelly came around the corner to greet us but looked disappointed when she finally reached the sitting area. She said her name was Kelly and she'd be with us. She left to go into the back. You could tell she didn't want us there. Oh by the way were' black. In walked another worker. Greeted us. Kelly came back around to talk to the other worker. Lots of whispers. My sister and I came early. But sat in silence and I for a moment felt as if I were invisible. No other conversation took place. Other than to compliment my niece on how beautiful she looked. My appointment was at 11:15am. I wasn't shown back to the room until 11:30am. In which Kelly awkwardly showed me to the back. While waiting for her to return back to the room to begin the wax. I loudly over hear someone say "Hey you might want to get your purse, it's open with all that money sitting out. You don't want it taken". Did I mention how small the shop was? My sister heard it. We were both offended. At this present moment the only people in the shop were my sister, myself, my niece, Kelly and another worker. Who would have stolen the money? Completely offended. The wax begins. Kelley used a wooden applicator to apply the wax, once she applied it. She sat the applicator on my leg with that wax on the end sticking to my leg. Once she needed the applicator she would remove it from my leg and use the mesh like cloth to forcefully remove the wax. She did that twice. The third time I said "Could you not use me as a wax holder", and I pointed to the applicator sitting on my leg with wax adhered to it. She replies sarcastically "Sorry, I didn't know I was using you as a wax holder". The wax begins. No gloves, used the applicator multiple times without changing it out. Used the same wax stripe several times. For a master esthetician you would think she knew how unclean it was to double dip with that wax? You would think she knew that you couldn't apply large hot amounts of wax to an already waxed area even if it were to remove a few strands of hair. The wax continues. This was the most painful wax I'd ever had! She had the nerve to tell me it was normal. I've gotten waxed By Spa L in Huntsville and Waxes by Claudia in Charleston SC over a course of three years and I've NEVER had this experience. I've never been so bruised, red and had burns. My final result is horrible. I'm burned, red in some areas, there are sores from BURNING. I'm extremely tender from the BURNS I've acquired. I'm extremely disappointed. Luckily I stopped my sister from having the same experience. She was condescending in conversation, snarky, have extreme amounts of attitude. She was rough, lacked bedside manner, if I did not force conversation she would NOT have spoken to me and I'm not sure what I did to receive any of this? Maybe entering her shop? Lesson learned. Just because someone is on groupon doesn't mean it should be purchased. Worse experience ever. I would NOT be shocked if I have folliculitis. I did ask if she had Yelp. I wanted to record my experience. She asked if I were going to give a bad review(because she's gotten a bad review before but didn't dignify it with a response). I lied and said no, only because I didn't want further bad service from her. But frankly I wish I had read her yelp page prior to going. It would have saved me from waxing burns. If you are in Huntsville I HIGHLY and with honor recommend Spa L. they are wonderful

I was hesitant to try this place initially because of the mixed reviews, but after going, I have to say that I wouldn't recommend going anywhere or at least to anyone else! I got an appointment with stylist Amanda Massey...and she was amazing. I'm a dude with kind of weird hair..lots of cowlicks and such....usually I don't expect much from a cut. Amanda is the first person to do an amazing job on my haircut. I left 100% satisfied. So much so that I talked my wife into going to her as well. As it turns out, Amanda is also a color specialist as well. My wife came home excited about her hair and color. She's gotten so many compliments on it. We're both committed Amanda Massey clients now. She's really incredible. The salon itself was nice enough, cute, quaint, and everyone seemed polite, but I can't speak directly of their skills. What I can say though, is don't let the other reviews put you off. Amanda Massey is well worth the time for whatever kind of hair stuff you're needing. She actually LISTENED to what I wanted to do, gave me suggestions on what she thought would work, and then cut my hair. A breath of fresh air, really.

AWFUL treatment I purchased a GROUPON to check out Tallulah salon. I usually pay $80 a haircut at my salon but I like change and I thought to check out something new. GROUPON seemed like a good opportunity for that. Long story short my groupon expired before the "groupon" slots at Tallulah and my availability schedule aligned. Heather Brazier and the receptionist at Tallulah both said that they do not honor expired groupons and that mine has zero value to them now then it is past expiration date. When I pointed out that the terms of the GROUPON state that the $24 value never expires and asked if I can possibly get a regular price haircut ($55), use the groupon's value and pay the difference with cash - they said NO. They were both very rude on the phone with me using such phrases "What is wrong with you, stop calling here" "Don't you understand, the coupon expired..." "If you want to get something half price- that is what you get" and ""Go get your haircut from your regular hairdresser". It is no way to treat customers and no way to do business. I feel robbed and insulted. I know there won't be any apologies from Tallulah. I have submitted complaint with the GROUPON and informed my friends about the incident. Tallulah is not going to have business from them either.