I have been to this salon numerous times - normally go there when I don't want to drive the extra miles to my normal salon. This time I can say I am thoroughly unimpressed with my manicure. Had to go back 24 hours later because polish on one nail just peeled right off (had gel manicure). 2 1/2 days later I have 3 more nails that are bunching up and starting to peel. She never spent much time filing them once policy was applied and I had to point out to her issues - overall she was just not there to do a good job I guess. Lots of policy that is down in the sides of my fingers and had blotches of spillage that I had to peel off myself. Each time I go there for a manicure I get more and more disgruntled. Pedicures are ok. Probably will only go there if I have an emergency and no one else is open.

not bad at all based on my own experiences.... there's new staff... brought in a pic of how I wanted them done and they were righ ft on!!!

I went into Turbo Nails for the first and last time yesterday for a manicure and pedicure. I made an appointment because I was told that would guarantee the time for me to start and I would not have to wait. I picked out my color and still had to wait 10-15 minutes past my appointment time. I understand that they get busy, but the fact that nobody explained the wait to me or apologized for making me wait was upsetting. Then half way through my pedicure the pedicurist got up and walked away. She did not say where she was going. I sat in the chair with lotion on my legs. She returned 10-15 minutes later and sat back down to finish. She did not apologize for leaving or making me wait. At that point my water was cold. She knowingly knew that it was cold, but she did not offer to make it hotter for me. As I am sitting there waiting for my pedicure to be over I looked over and saw another woman stop her pedicurist because her hand was BLEEDING all over the woman’s foot! It was the most disgusting thing I have seen. While that was happening another woman was finished and new woman was about to sit down to start a pedicure. The pedicurist did not use a cleaner or soap to wash out the basin. She just sprayed water around in it and then had the woman sit down. When it was time for my manicure I paid before my nails were painted. I had to ask for my change back 3 times before I received it. It made me think that she was pretending mot to understand what I was saying or hoping that I would forget. This place is disturbingly unclean, unsafe and unsanitary. I will never be back there and I would never recommend this place to even my worst enemy.

Disappointed! I typically go/went there for my fill-ins on my acrylic nails. Everywhere else I've been you get FREE fixes of up to 3 broken nails with a fill-in. Then they ask you if you want all these additional services but fail to mention it's not included in the price. I went in for a simple fill for like $15 and somehow the total doubles to $30!? Then it's hard to argue with them because only one person seems to know English to explain how it got to be that much. Seems a little tricky. Then they suggested I go to Da-Vi Nails across the street. Definitely not! What a horrible suggestion.

Awful customer service!! I had to tell the nail tech how to do my nails every step of the way. Next day it was chipping. Save your money!! Trying to save a few bucks using their coupons is NOT worth it.