I have been going to this place for the past 2 1/2 years and it used to be SO wonderful, but not too long ago I believe a new owner took over! I have had several bad experiences and everytime I decide to go back and give them another chance. the new owner is very rude and snotty, she got my nails done once and she acted like she is doing me a favor. when I asked a question about pricing or anything like that, she reacted like I was an idiot! and what I didnt appreciate is that she would go and say things about me to the other techs in her language thinking that I wont know that this is what she was doing. My last experience was 2 weeks ago. I went for a pedi and mani (gel) she assigned a new person to do my pedi (which I am totally fine with) until the new person declided to scrub my feet because she was expecting an appointment. When I insisted, she did it for like 10 seconds. she didnt put polish on my little toes because she said "they are too small" LOL I mean really! After that I waited for 20 min for someone to do my mani, and not to mention, all this time the owner was still doing this lady " one of her favorit clients" that sat and chatted with her and her husband for over 1 1/2 hour. when I finally got to the point of drying my gel nails, another tech came and literally tried to pull the light dryer away with my hand in it, becasue he "favorit client" is in a hurry to leave! I usually don't try to write long review on a place unless it is a wonderful place, but I am so mad I had to pay $65 for my horrible experience and that was not relaxing AT ALL! Unless you do care about being pampered, which is why I go get my feet and hands done, you can certainly go there.