regal nails salon & spa

Regal Nails Salon & Spa

salon
12220 FM423
SUNDAY
12:00 PM - 06:00 PM
MONDAY
09:30 AM - 07:30 PM
TUESDAY
09:30 AM - 07:30 PM
WEDNESDAY
09:30 AM - 07:30 PM
THURSDAY
09:30 AM - 07:30 PM
FRIDAY
09:30 AM - 07:30 PM
SATURDAY
09:30 AM - 07:30 PM
Reviews
Pamela Cox - July 24, 2012

I will not return to this place. My nails were done by Kim. I went in for a fill and I wanted 2 nails replaced - they were falling off with my real nail as long as the fake nail. once we popped the old nail off, I wanted my real nail cut down and she seemed to have gotten upset when I asked her. She wanted to argue and tell me instead of placing a tip on, she was going to use my real nail. I did not want that. She argued a few minutes talking to the other employees where I could not understand them, ( The others turning and laughing) ~ We went on and I asked that my nails be square / a little round where not sharp on corners. She started rounding them and I let her know they were to round... and she argued with me and said I told her to make them round, I told her again, I was sorry if she misunderstood; however, if she could make them more square. She got upset and started talking to her employees again. She told me they were very busy and I cannot keep changing my mind. ( They were all round when I left). Then, she painted my nails, let them dry a min and said she would be back to place the top coat on. ( The store was very busy) I waited a while for my daughter ~ finishing her nails. They were getting close to being done with my daughter and I asked Kim if she could complete my nails with the top coat. In a rude voice - load, she said I already did it, and said no, and she argued with me again. THEN she said IF you wanted a second coat, YOU just tell me, you don’t have to make up something to get it. ( All the customers were getting frustrated along with me at this point) On top of the unprofessional service, the place was a mess, Floor was covered in old nails and nail dust. The table I sat at ( which I sat at 2 and my daughter sat at 2) was nasty - nail dust, and nails laying right my where I sat my drink. Since we were there for 2 1/2 hours... I noticed between pedi's, they only washed the tub out with water before someone else sat down. The utensils they used to remove skin on the feet... they washed in sink with same soap used to wash hands, dried the utensils, and placed them into a blue like bag to look like they had been sterilized. placed them back into the drawer. This is the WORST place to get your nails done. I have been getting nail or something done for over 20 years in a nail salon. If anyone thinks this place is good and clean…. You have not been out to other places much. This is my personal experience and opinion, and really hope I am the only one this has happen to. If I am not, this place really needs to be investigated.

A Google User - July 05, 2008

Wow! This place is awesome. I have utilized a number of other salons in other Walmarts, and no other matches the facility in West Frisco The staff are welcoming, and so generous. They redefine pampering and all at unbeatable prices!

A Google User - May 08, 2008

Do not use Donnie at this location he has a very bad attitude. He is RUDE and EXPLOSIVE…. He really makes a nice place like Regal Nails look very bad

A Google User - March 18, 2011

I love to sit and relax in this salon with my favorite manicurist Cindy...where is she now I tried another Lady Linda but I did like her, I wish anyone can tell me where's Cindy now. The company lost so many customer when they let Cindy go....Sorry

A Google User - December 30, 2011

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