Great Clips Little Elm Towne Crossing
Reviews
If you're a highschooler don't go to this great clips, go to anyother one (like the one on mainstreet or lebanon) because this one changed its policy and requires parents to be physically with you to get a haircut whereas every other haircut place does not.
I have been going to the Great Clips in Little Elm for 6 years because of Marybell, who is the best, most professional hairstylist ever. Today, I called to schedule an appointment and learned that she had been transferred to another great clips in McKinney because of personal issues. I learned it boiled down to scheduling issues and that the current manager, who has only been in place 3 months had issues with her schedule. I addressed my concerns with DeeDee, the manager and asked to elevate my concerns to the district/general manager. She refused to give me her telephone number and or contact info but fortunately, another great clips was able to give her number and she called be back and explained that Great Clips wasn't putting the needs of their customers first. Marybell, hands down has a huge following and I'm Drafting a letter to Todd McCown, owner of this Franchise. Fingers crossed that a little social media storm will help them recognize that the customer should always come first.
The haircuts are fine. Leta is especially good. What aggravates me is you have to give your phone number, name, address, mother's maiden name and bank account password to GET A FREAKING HAIRCUT! And boy, do they give you the dirty looks if you tell them no. Please manager, teach your employees how to log in a "guest" and how to respect your customers wishes and end this malarky.
Worst haircut I ever got. I could have cut my own hair better without a mirror.
Sarah is an amazing women and cuts great hear. Possible the best ever!