Kozy Salon
Reviews
If you're hours say 10-7, then I expect you to be open on time. Appalling! Simply appalling. Our appointment was at 10 am, we get there on time, and guess what? Not open! Doors locked. We waited, left a message and then left 10 minutes later. We come back around 10:20 after getting our call returned, they begin to get very contentious with us, claiming our appt was at 10:05, therefore justifying she was not here at 10:00. She was unprofessional on the whole matter, disrespectful, engaged us rather than simply apologizing. Very passive aggressive, as if it was a burden. Then she started to engage why we couldn't have an appointment because "i gotta pay rent". Shocking. You rip people off and leave such a bad taste in my mouth, shameful you call yourself a business. IF you have a 10 am appointment, then you should be ready before 10 am. Do not get engage your clients, do not get upset when you're trying to reschedule. Highly unprofessional. I would not recommend visiting Kozy salon.
Absolutely best place to get a mani/pedi in Boulder! Amy (the owner ) is fabulous and always very friendly. Her mother typically does the massage portion and I swear it is the longest massage you'll get from any pedi place, and it's amazing. Even got the basic pedi they go above and beyond. And did I mention that the store is always impeccably clean (seriously, I've never seen anything this clean before!). Love this place as my go to nail place in Boulder!!!
I appreciate the service at Kozy Salon. I've received pedicures with Amy and several other women, and everyone does great job. Amy's mom is a special gem... she gives leg massage during the pedicure, and she keeps the floors and windows so clean, they shine :) It's a great way to relax... in the massage chair, receiving nurturing work on my feet. Thank you Kozy Salon!
Great service. Super clean. Also, they offer full hair service which is wonderful on the fly!