asonipse aveda concepts salon

Asonipse Aveda Concepts Salon

salon
6136 Winthrop Market St
MONDAY
12:00 PM - 08:00 PM
TUESDAY
09:00 AM - 08:00 PM
WEDNESDAY
09:00 AM - 08:00 PM
THURSDAY
09:00 AM - 08:00 PM
FRIDAY
09:00 AM - 07:00 PM
SATURDAY
09:00 AM - 07:00 PM
Reviews
Heidi Gigante - November 26, 2014

What's not to love? Free mimosa/tea/water upon check in, scalp massage with essential oil, and simply being treated like a VIP from start to finish. I've seen 3 different stylists and they were all wonderful. Pricing can't be beat for the service you receive. I LOVE coming here. I won't ever switch to another salon.

kimberly myers - August 10, 2014

Okay, so far so good--I've had two hair cuts, a deep conditioning treatment, a few facials and some waxing. Luda is AMAZING. She's the go-to-pro for facials. A nice mix of massage and facial...like shoulders, arms, hands, feet, legs and places in my face I didn't even realize were places I could carry stress! I've never had a "want a check" experience like one of the other reviews stated, and I've also not had products pushed on me. Normally they write it down and show me where it is if I ask/act interested, but they don't chase me down with it. Biggest complaint? Lack of a 'real' website. C'mon, people! :)

N Hepler - September 12, 2014

Went in for my first time. Coming from another Aveda salon, I thought it would be a good experience. The people are nice. My hairstylist was very nice. Its hard to find a good fit when you move all the time. Unfortunately I was not happy with my highlights, and they did redo them for free to try to meet my expectations. However, they wanted me to pay for my hair to be styled after redoing the highlights. Both people I spoke to about this said it was their owner's policy. I think its a bad policy. You have an unhappy customer that has to make time to come in and redo this lengthy process again, and you want to charge them for styling their hair? I know, that I cannot tell if my highlights are good unless my hair is styled. Its quite absurd. If you guarantee your hair services and "its never happened before" (said my stylist), then forgoing the styling fee when customers are unhappy shouldn't be a major loss. So, if you get your hair done there, and you are NOT happy with it, they will try to fix it, but they will charge you to style your hair... $28. I would not recommend this salon based on that policy.

Natalie Carr - December 11, 2013

Excellent service and attention to detail has been my experience here! I completely disagree with the previous post. They will recommend products but are very respectful if you decline. I have have been very happy with the service and the atmosphere at Asonipse. I highly recommend!

Andrea Caceres - February 22, 2010

Usually I am not one to complain, but the experience I had yesterday was terrible. It began well, albeit I was 15 minutes late- but the receptionist was very kind about it. Then, I had a newer hair stylist, who treated me very well, but for some reason had me wait over an hour before being checked on while high-/low-lites were setting. The entire appointment went over 3.5 hours. My hair stylist that I normally use has left the state & I hoped to find a good stylist at Aveda; I moved from Hawaii & had a wonderful experience there- it was far different. The professionalism & ambiance contrast drastically from what I went through yesterday. What topped it off was this: I had told the stylist, at least twice, that yes I was familiar with Aveda hair products, & no I would not like to buy at this time, because I have some that I would like to use up first. Twice, while in the chair, this was mentioned. During the 3.5 hours, the receptionists switched, & a different girl was cashing me out- versus the nice one that checked me in. There, the stylist & her were going over 'recommended' products, as if the first two discussions were not clear enough. Regardless, I ignored this & tried to pay my bill. Once the stylist left the cashier- again- mentioned the products, showed me the stylist's list of recommended products, & asked if I would like to pick some up today. At this point I was wondering if either I'm missing something, or if she just blanked on the last five minutes. Finally, the good part. I normally bring cash, but that day I didn’t have any on me at all. So the receptionist/cashier insisted (no exaggeration) that I use only either cash or a personal check (!!!). To me, giving a personal check away as a tip is commonly seen as rude & not something of good practice unless you know the business or person well. Reluctantly, I cut a check out to the stylist & overpaid my bill (I was quoted $55, & was charged $75). I kept insisting, however, before making the check out, that I would rather to leave the tip on my card. That way she wouldn't have my routing & checking numbers, & it’d be convenient for me- afterall it’s my money- or are the clients completely wrong at Apsonise? She tried to stare me down & I was growing weary & wary. She said that so the tips don't get processed through the stylists' paychecks & have taxes taken out, they want only cash or check. First, I pay taxes. It's the right thing to do, & I'm not saying I don't understand the stylists' plight, but please, don't make your customers do things they are not comfortable doing, just because it's not convenient for you to not rightfully pay your dues. (Don't get me wrong- I don't care much about anyone's personal choices & ethics, but don't back me into a corner doing it.) Second, insisting on something is the worst way to sell. I have stopped the check (tip,) because the more I thought about it once home, the angrier I was at myself for not saying something there. I felt bad for the stylist; she was nice, but obviously inexperienced. The $55 to $75 difference was fine, if she hadn’t forgotten to complete the low-lite coloring (bleach streaks underneath, near ears). She had said it might be a little more, so I guess she was right. What little shred of confidence in, & would allow me to return to that particular Aveda, well, it was stolen by someone whom I would not want to be the first face- or last- of my business. I'm not an officer or lawyer, but would be a bit more discreet in coming right out & stating exactly why she won’t process tips through a card, then insisting on it. I kid you not. Having class is not always easy, & in certain situations it's not assertive enough, but in a business like the beauty industry & as a receptionist/cashier, I think it would be appropriate- & appreciated. My apologies for the diatribe, but it was truly an unbelievably awful experience.

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