The only reason I'm giving this place a one star rating is because there's no option for no stars. Until today, I came to this place religiously. I have never in my life witnessed such horrible customer service. Last week, about nine day ago, I brought my sister (who is wheelchair bound) to get her nails done. She decided to go with the "no chip" manicure, because lets face it no chip is the way to go. Since then about 8/10 of her nails have chipped or started peeling. Mind you, she is in a wheelchair and does not use her hands for anything that would cause chipping on a regular manicure, let alone a no chip. I brought her back today and the woman there was horrible. Insisted she remembered us being there more that two weeks ago and asked all of the employees there if they remember, each of them answered back in Vietnamese, so I have no idea what they even said. She then went on to tell us they would fix them "no charge" and then quickly changed that to her charging us. When my sister said "no thanks, I'll just take them off then" she tried to charge her for that too. In the ten minutes we've been home she has very easily peeled every single one off, any of you who have had no chip manicures know that it is not supposed to be that easy and you have to literally soak them in pure acetone to get them off. As I mentioned, I used to come here every other week and always brought friends/family. When I mentioned that to her she said "yes, I remember you". I told her that I will not be coming back she wouldn't even look at me and nastily said "ok". After looking at a girl in a wheelchair and being told that she does not use her hands enough for this to happen she still was not sympathetic. Being a business owner myself I know this is not the way customers are meant to be treated, let alone loyal customers. Needless to say, I will not be back and I will be warning all of my friends and family about the poor customer service at this establishment.

They do the best no chip manicures and lavender pedicures in the Tinley/Orland park area. Casey is fantastic and the manager Danny is wonderful. Definitely my favorite place to go!

I absolutely love this place. Jimmy did my nails and he was excellent , and took his time .. very satisfied and will definitely be going back=]

I had a had been going her for over 2 years...with excellent results most of the time...about a year ago I had an issue when a tech cut one of my nails down (my nails not tips) because he thought they were tips even though I kept saying they were not. This week it happened again...and the tech is a different one who I've been seeing for over a year. She cut down ALL my nails before I could stop her. Why wouldn't a higher end salon like this keep cards on their clients like hair salons do? If you go here make sure you are very clear about what you want - they don't listen well...

This is a very nice place... my nails look wonderful and Denise did a great job! Not a single ounce of pain like other places that cut up your cuticle area! I will be going back in two weeks to get my fill-in!