URBAN exceeds all my expectations and has for several years. The staff is friendly, fun & personable.and Sarah is one of the best - as well as a classy & delightful person. She fun to converse with, she's honest, Sarah listens well & tells me if a style is right or also says if a style won't work with my hair and she careful & thorough w/ cutting & styling hair. The other stylists who have done blowouts are quite good & I can easily recommend them. The women @ reception are sooo welcoming - make you feel special & provide a beverage if you so desire. And of course there's Deuce, Sarah's Bernise Mtn dog, whose welcoming personality completes the salon!! Thanks.

URBAN is the best salon in Kalamazoo by far... The staff is so friendly and all of them are equally as talented. When you go to URBAN you will be met with professionalism and fun-spirited stylists. It is truly a great experience.

I really liked this experience. The staff was very friendly and listened to my input on what I wanted. My stylist Jaime was wonderful to talk to and she knew how to best frame my face for a great new look. The owner's dog was super friendly as well.

This place is, by far, the best salon in the area. I'm not in town much anymore, but when I can, I go to Urban. The staff is super cool, and the quality of service and atmosphere is second to none.

I left this salon completely unsatisfied. Danny was great to talk to, but his cut left much to be desired. My number one hair need is that I want a "wash and go" cut. He told me he could not fix my bangs/framing, that it'd have to grow out. My layer's are not blended and are too heavy. I can't wait to get it fixed somewhere else. If you spend $25 you'll get a $25 hair cut