Center for Surgical Dermatology & Dermatology Associates
Reviews
Kelsie Hammond and Dr. Bradley Soder are both excellent dermatologists. Dr. Soder quickly and fairly handled my billing issues. I am very impressed by both Kelsie's and Dr. Soder's friendliness and professionalism.
I went to this location for a follow up on a procedure that I had six months prior. They informed me they would need to perform another biopsy that would be larger than the last and would require stitches. I reluctantly agreed and had the procedure. Before they began I asked if they were going to wash their hands. The doctor briefly rinsed off her hands and the nurse didn't even bother. I should have just walked out at that point. After they were done the nurse explained I might get a black eye, something they never discussed until then and I asked several questions before hand. The stitches were sloppy, an area I would think a dermatologist would be highly skilled. I didn't even receive a phone call about the results. I received a letter filled with medical terminology and now I have to call for an explanation. I would never return to this office and would highly suggest you never step in the front door. Working in the medical field, hand hygiene is a major step in preventing the spread of diseases. With service like this I am surprised I didn't get MRSA or any other skin disorder.
Called and asked for simple estimate so I was transferred to the billing department. The lady in billing coldly refused to give me any sort of ballpark estimate so that I would know what I was getting into. I was told I would have to come in for a $150 consultation and get my estimate there. I ended up finding another establishment that provided me with the ballpark estimate I was looking for and they will get my business as a result. Doesn't seem like a place that knows how to help or welcome in new patients. It may not be the billing lady's fault if its their policy not to provide general prices. Nevertheless, don't expect any roughly estimated pricing over the phone. You will have to come in and pay money for that info. I respect places that will give you the price estimates so that you don't get there and pay lots of money just to hear that you can't afford the procedure...but that's just me.
I got great care here. I had severe ezcema on my hands. I saw one doctor for a couple of months until he moved to a different state, and they transferred me to another doc seamlessly who continued treatment. After that doc determined that I had something rare, he didn't try to keep me in-house for extra insurance charges on crazy tests and treatments; he referred me to an outside, top-notch specialist. Every time I visited I thought the doc spent a good amount of time with me with thorough exams and showed interest in me as a patient as evidenced by putting my condition before my money. I would definitely recommend this place.
This place is beyond awful. If you have a real concern of any kind with your skin, I URGE URGE URGE you to see someone else. The doctor that saw me had literally spent 30 seconds in the office and was getting ready to leave. He glanced so fast at my concerns that I didn't even believe he looked correctly. He then told me that my concerns "could maybe" become more serious but he didn't know. He gave me some generic creams, and was so pushy and so fast to leave the room that it was almost disgusting. About a week after visiting the office, I was sent spam email for $700 skin-care kits. I was sick to my stomach at the scum-bag mentality at this office. It literally blew my mind. Never, EVER, go here. It's in a nice area of westerville, but it's far from a nice "doctor's" office.