It was my wife that went in for a hair cut. The only thing moderately okay was the hair cut itself. I don't know the name of the stylist, but her attitude and professionalism is over due for a make-over. She did not listen to what my wife was asking for, and performed charged services not requested obligating us to pay. She was excessively rough with the hair brush, and was rude when brought to her attention. Strangely, when it was requested that my wife did not want her hair washed, the stylist responded with, "It will offend me if I don't." Am I mistaken or is the customers' experience all about how the stylist is doing. Long story short, to call this woman a professional stylist is over stated, and all I will say is I am glad it was not me who had to endure it. Incase you're wondering the woman had red and white hair color on the forward most part of her head. I will not recommend this place to anyone.

I was in the market for a new foundation-type product and was excited to learn that this store existed and had so many of the products I'd read about online. I specifically went in without makeup because I thought it would be easier for someone to help me find a good shade. Well, it was very difficult getting any help (maybe I wasn't "made-up" enough to look like a serious customer with money burning a hole in my pocket?). When someone finally did help me, they appeared to be in a big hurry to find one shade in one product line and send me off with samples as quickly as possible. When I wanted some more samples to try at home (because clearly I wasn't going to get much help trying things on in the store), I was told there is a 3-item limit on samples. When I, as a customer, feel like I'm disturbing the salespeople, it doesn't make me want to shop there or spend money there. So I went to the *other* makeup store and found someone who spent a lot of time with me finding the right product and shade.

I can't say enough good things about Hanna in the salon. She is a gem and amazingly dedicated to making sure that the look you receive is the one you wanted. She cut and styled my long, thick and curly mess into a beautiful, still long but now perfectly layered, stick straight masterpiece! I've never before been dedicated to following a stylist but if Hanna ever leaves Ulta Salon's I will absolutely be a patron of whatever salon she ends up at, she's just that good! p.s. because of my hair type and length, I'm very used to being charged extra (into the hundreds) for the amount of time and effort it takes just to style it. But, Hanna's rate was so low that if I didn't have a receipt to look at, I still wouldn't believe it! Thanks again Hanna, you are AMAZING!

similar to any other ulta location. had a coupon and got a great deal on nail polishes by combining it with a sale they had going on.