I went to New Image several years ago. They sold me a hair integration system (which wasn't fully explained to me). I don't want to pull my already fragile hair through a net. It was very expensive. When it arrived, it was hideous. It was supposed to match my hair color and texture, which it didn't. It was really thick and since my hair is thin and fine, that would be a very drastic change and not natural. I put it on my head recently when I was cleaning out a closet. Couldn't believe how ugly it was. When I went to pick it up, she wanted to cut the hair system while on my head. I was okay with that as long as I could tuck my hair under, so my current haircut wouldn't be inadvertently cut into. She wouldn't allow that, and got ticked off, and left the room, and 45 minutes later she hadn't returned. I guess the young girl with an large attitude just decided she wasn't going to deal with me. I decided to just leave. I called to complain about the treatment - they finally agreed to give me a small amount of money off the hair system. That really didn't satisfy me. I have a very expensive hair system that doesn't match my color or texture, that has never been cut in, and the only thing I can think to use it as is a dust rag. I suggest you not walk but run as fast as you can away from this place because as soon as they get your money, they don't care about you or your hair one bit. They certainly could use some courses on how to treat a customer.

I have been coming to New Image Hair and have been doing cool laser hair therapy for a little over 3 years. Had very thinning hair, tiny bald patches, and my part was spreading. I didn't know what to do and tried the traditional routes, topical treatments, PCP, endocrinologist, dermatologist, over an 8 month period and no one could help me as they couldn't find anything medically wrong. This started to occur I believe due to hormone changes we women have as we approach 50. I am in the public eye as I play piano for private parties, fill in with bands, and I'm a piano teacher so my looks are very important to me, plus I have very long hair almost waist length so this was devastating. I went to New Image Hair and was leery as it sounded too easy . After only 2 treatments I could already see little dots forming in the follicles where I lost hair. Within 1 month I had a 1/2 inch of growth in the balding areas and my part was also starting to fill in. By the end of my 6 month course of treatments I grew back all the lost hair in the crown and part areas plus other areas of my scalp that I didn't know were thin the hair started to get thicker. I truly could have elected to stop treatment at this point since my hair was doing so well. However, I decided to go on a maintenance plan that is so inexpensive and affordable that I decided to just continue with it 2 times a month. You can never have too much hair and actually my hair was still getting thicker, New Image actually underestimated the improvement they said 60% to 70% which still would have been terrific, I honestly grew back 120% of any the thinning/balding areas. The first thing people say now is you have such "Gorgeous Hair". My hair is thicker and healthier than its ever been in my life. I think a lot of people do not know about cool laser hair therapy is available or they would also be taking advantage of this wonderful 20 minute non-invasive treatment. The staff is wonderful and very accommodating, and I tell everyone about it. One of my piano students Grandmother is actually undergoing this. I highly recommend this and New Image to anyone with thinning hair or hair loss. Thank you Brad, Cookie, and the entire staff for always being so nice and providing such great service. If any of you have questions feel free to see my before and after pictures, or if you want to talk to me personally just have Brad or Cookie contact me and give me your number and I will be happy to talk to you as I know what it feels like to go through this devastating hair loss, and now I also know what it feels like to once again have healthy,thick, beautiful long hair. You can't put a price on how you look or how you feel... Diane

I was in a farming accident when I was 4 years old and had 85% of my scalp torn off and the Dr.'s were not able to replace it so I have very little hair on my head and thanks to Frank and the people at New Image Hair Clinic they have made me feel like a normal woman with hair. I love the hair pieces I get from them they are top quality and the staff there is great. They are super friendly and when I call they know who I am and always ask how I am doing and are very polite. I would recommend New Image Hair Clinic to anyone who is in need of hair in fact I already have. Thank you New Image.

Beware, the staff at New Image are passively deceptive. I went in for my "free" consultation where a representative sold me on getting a hair graft. He told me the graft would give me back the fullness of hair that I had as a teenager, but conveniently never mentioned the many downsides and costs to maintaining the hair piece. So after you fork over the nearly $3000, a month later your hair comes in and a stylist basically glues it on your head in about a half an hour--sounds great right? Only, they forget to mention a few crucial things until they have their money: (1) The hair graft doesn't last forever, in fact some people replace it every year. That every successive graft costs only $354 is a testament to how much they're actually ripping you off (i.e. that they apparently still make money off something roughly 1/9 of the cost you paid originally). (2) The graft hair doesn't actually feel like human hair, more like horse hair--oh, but they'll tell you later that they offer a service to make it feel softer! (3) Graft is quite uncomfortable especially when trying to sleep; and the glue doesn't hold as it comes loose after several days in spots even when following all of their directions which includes: (4) You can't take hot showers, in fact you can't even be amidst warm mist; don't blow dry your hair on the warmer settings; don't touch the base; don't even get conditioner on the front end of the base, etc. (5) If you want to maintain your own graft instead of paying $75 every five weeks for them to maintain it (hair cut), you can do so in little time--so they say until you give them the money and every stylist highly recommends against it. They may not even sell all the products necessary for reattachment. (6) And perhaps this is my favorite: I was assured that there would be no problems wearing a motorcycle helmet....and they were right...just so long as you don't mind the graft flipping up all around the edges so that everyone can see your paste on toupee! Nothing says "sexy" like having your hair stuck straight out at the sides after taking your girl out for an invigorating ride! I could go on, but basically I would avoid this organization if you're considering making a correction to your baldness or thinning hair--I liken the sales reps to used car salesmen and their products are worth a small fraction of what you'll pay. One last tip of advice: don't sign the release form they push on you the minute they style your hair as you might not have all the facts yet...another sign of a dishonest business. Clearly not recommended. JasonZ