I have been coming to this spa for manicures/pedicures and waxing since they opened. I love the staff and am always well taken care of, even when they're busy.

This is my GO-TO nail place in Austin! It's so relaxing, the chairs are nice, and the service is always impeccable.

The WORST manicure I've ever had. I could have never imagined, if someone had told me, that I could walk in a door at 4:37 and leave at 4:55 with a manicure. I wouldn't think it possible. Actually, it's NOT. She just touched my nails with the cuticle instrument and when I asked her what that was for, she said it was to push the cuticles (but she did no such thing). My nails were not buffed smooth and the "massage" (use this term figuratively because that's all it was) may as well have not been done. I will NEVER return here. Shame, because it is close to my house. I will go to L'Amour in the mall and make the time and trip because they do a good job. I WASTED my money. If there was a bomb to choose instead of a star, that would be my choice.

I just had the weirdest, most awkward situation happen here. I went after work to get a manicure and the woman who gave it to me trimmed around my cuticle with the little choppy thing. She just did a terrible job and kept telling me that it looked bad because I picked the wrong color!!! My cuticles were already raw but then to have nail polish followed by strong acetone on top of that hurts. I told her it was burning and that I wanted her to use a wooden stick not the acetone on a brush. She gave me the biggest attitude and started taking off the nail polish from my fingers all together. By that time I had enough of her bad service and quality that I was going to leave. But then she swiped my Twenty Dollar bill I had on the manicure table and wouldn't give it back. I asked to speak to the manager, but he was doing somebody else's nails. It was really awkward and I felt so stupid sticking up for myself because at this point two really loud Vietnamese ladies were yelling at me, in front of all the other customers telling me I didn't understand. I paid $12 to have a chemical burn! Don't go here.

I'll start by saying the place was clean and the staff was nice enough to serve me 5 min till close but they made my fingers bleed at the cuticles!! I had my nails done for the first time there last night because I was in a pinch and they are close to my house but I will NEVER go back. Not only are my fingers aching today they also barely buffed my nails and they already dont look shiny!!!!