I have had medium length hair, layered, for many years, I wanted to get my hair done really short but stylish. I did so much research on salons in and around federal way but did not feel comfortable about my cut. I walked into wal-mart one day to buy some groceries and noticed they have a hair salon!!! I just dropped in to ask and started talking to a stylist, I started telling her what I want and another stylist over-heard me and started talking. Her name is HARMONY and she made me so comfortable, she understood what I wanted, she instantly understood my hair texture and was ready to give me the cut that I showed her in a picture. I got my appointment, went there really excited and guess what, my stylist was even more enthusiastic, I could see that she loves what she does. She was very friendly and very receptive to my needs. I love my new short hair cut and will go back to Harmony every time I need a cut......and the best part is the cost....wow!

For over 15 years I've been a customer of various located Smart Style salons & I've always had relatively decent service. On 11-14-2012 I had a color and cut done by Lisa in Federal Way, Wa. This stylist couldn't have been more unpleasant. She openly sneered at me when I told her what color I wanted. She had rude things to say about the cut I wanted, until I told her...that was the cut I wanted. And after an hour of sitting in her chair, listening to her curse & complain about customers to me, just feet away from those customers....I walked away paying over 60 dollars for a foil job that isn't up to par (want me to send a pic too?) I have one large blonde chunky streak on the left side of my head and a sour taste in my mouth for a stylist who shouldn't be working at Smart Style in the first place.

Walked in there looking to get my hair trimed, there where two ppl there working one looked like she was sweeping the other was cutting a lady hair, she told me she will not trim my hair cuz they close in 30 mins, what ever happened to helping ppl up until u close?

Nisha is amazing! She had to cut my toddler's hair while she was sitting on my lap. Her cut looks adorable!