I read all the reviews before I booked these services. I really wanted to love this place. It's not to far from where I live, and was excited for this break my husband got for me. I got the package that included mani, pedi, facial, and deep conditioning. The pedi felt nice, but ended up having to redo several toes 2+ times...they came out looking pretty good. She prepped water for the mani before the toe mishap happened so I ended up having cold water she knew about but didn't replace. The first day my nails were already smudged and cracking. The facial was great. The hair dresser didn't ask what I wanted or how I like my hair styled when (except curly or straight) when we finished. I ended up with so much product in my hair that it felt disgusting. We have family pictures this week and it looks like I'll be redoing my nails myself.

I really like their massages, and i decided to try how they do hair (since i had pictures scheduled the next day). turns out, it was great. scalp massage wasn't the best head massage that i've ever had in my life, but you don't expect that from a hair stylist. and it was actually pretty good. and it relaxed me more than i thought it would. massage: check. hair wash: also check. but what i really liked was that the stylist helped me pick a style, she cut the style, was careful not to leave hair lines that would show in the pictures...and then she taught me how to style my hair in a hip trendy way. her recommendation on product was right on. i couldn't be more thrilled. ask for Sway.

I don't know how their service is but I went to pick up a pizza at Dominoes like I've been doing for the last 6 years and parked in the parking lot between Dominoes and Chateau salon and was parked for just a few minutes when the snow removal guy came yelling at my husband that he was going to get our car towed. He could have easily told us nicely to move and we would have happily moved. His attitude made me never want to associate with Chateau Salon and I will definitely pass the word on to all of my friends in the area. You get more flies with honey!

I had recently been looking for a new stylist and was told to try Chateau Salon, I LOVED IT! The girl that did my hair was so sweet and completely amazing! I have SUPER thick, mid length hair and it usually take hours and hours to do it, not here. Their expertise and professionalism was superb. They got me in and out quicker than any other place i have been. I will DEFINITELY be returning!

The staff had not check their appointments, when I came in early they just sat around doing their own hair and chatting. I brought a previous photo of my hair and told her I wanted it back to blond from brunette and to foil in the color. Simple instructions, I have got my hair done the same way for years! She foiled in blonde highlight.... Not what I asked for So my hair is 90% brown and 10 % blonde. Top it off if I am paying over 80$ The girl needs to learn how to do foils properly. My roots were almost 1/2 of an inch. She used high process bleach which ripped my hair. She has now cost me over hundreds of dollars to fix my hair. Since she weaved in so little blond and randomly. I have had to higher someone to pick the blond out so that it doesn't strip and fry my hair. I think they are missing the basics they should of learned in school. I even spoke up about it she was like well your hair took so long I have other clients coming in for a hair cut and then we are closing..... Wow they lost another client.