dermatology associates of northern va

Dermatology Associates of Northern VA

salon
21495 Ridgetop Cir
Reviews
Gerardo Delgado - July 31, 2013

I never write reviews as I am way too occupied with work but I felt compelled to take a minute of my day to write about my experience with DAN. First, they were the only dermatologists in NOVA that could actually see me within 3 or 4 days from the time I called. Most others were so busy that they had a waiting time of 30 days. I had this terrible itching scalp and I just wanted to set fire to it. I could not wait a month to see a damn doctor. Second, NEVER in my life have I seen a doctor right on time, until I came to this place. Dr. Chaudhry, actually saw me at 3:30 p.m. sharp. I only waited about 7 minutes in the lobby and less than 5 in the examining room. Third, Dr. Chaudry was very pleasant (not to mention very pretty). She took the time to actually check for things, and ask me questions about me. I know it sounds ridiculous that I was actually impressed by such encounter but it is hard to find doctors that make an attempt to look like they care. She asked me twice if I had any other questions. Again, this is rare with specialists. They usually want you out of their offices before you can even introduce yourself. Fourth, she had the nurse, Laura, get me a sample and a coupon for my medicine. I later found out that the coupon that she gave me, brought the price down of my medicine from $200 to $25. Thank God. I was able to eat a $100 dollar steak dinner that night with those savings. Fifth, the medicine is actually working. After going through several treatments, different medicines and different doctors, Dr. Chaudhry was able to give me some relief. Albeit, temporary I suppose. Sixth, they are open Saturdays (I wish I had known that before I made my appointment on a Friday). I am giving it 4 stars because I have only been there once and this could only be just luck. We shall see.

A Google User - September 28, 2009

The most frustrating medical experiences of my life have come at the hands of Dermatology Associates of Northern Virginia. They don't care about you. Its just a business. They are completely short-staffed with unfriendly and unprofessional nurses, who make it as obvious as possible that they simply do not care at all. On my first visit (to see a nurse practitioner - as no doctors were available), I was placed into an exam room 1 hour after my scheduled appointment, where I waited an additional 30 minutes before seeing anyone. My second visit paralleled my first visit in almost every regard. And, their complete disregard for patients time or emotions continues outside the confines of their crowded waiting room - as they are also terrible at refilling prescriptions. They require your pharmacy to fax in requests, but for each of my refills, I have had to call my pharmacy 3 times to re-submit requests before they take action. When my usual "how have you not gotten my refill request" call happened to fall on a Monday, I (unshockingly) found out that "no nurses or medical professionals work in the office on Monday." And that I "should have my pharmacy, fax a request in on Tuesday." My honest opinion -- Dermatology Associates of Virginia is the poster child for what is wrong with our health care system. They know that they can maximize their profit margins by overbooking appointments and hiring cheap, unfriendly help. They pad that thick profit margin further by arbitraging the partners' (i.e. doctors) time by hiring low cost nurse practitioners and flooding their exam rooms with advertising collateral for out-of-pocket cosmetic tonics and procedures. Talking to their receptionist makes the tired lady renewing your license at the DMV look like Elisabeth Hasselbeck. Calling to get a prescription refill makes the Verizon Wireless Accounts Receivable Department feel like the Mandarin Oriental Concierge Desk. Sitting in their waiting room makes the line for the American Airlines Costumer Service Desk at O'Hare International Airport, on Christmas Eve, with a blizzard outside, feel like you are walking down the beach at sunset. Seriously, they don't care about you.

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