Serenity took care of me - shampooed, cut, and blow dried. Took her time, and honestly made me feel good about my hair. A good experience. :)

I walked in and there were two barbers, both of whom were disinterested in the job. I sit down with the one available and she asks me what I want. I'm a guy, a basic hair cut, inch off the top, parted to the left, buzzed on the sides and the back. SIMPLE. A basic trim. The girl I had responds, "What number?" I am perplexed by this seeing as there are many numbers in life, but after a brief discussion, I am told it is the number of the shears so that she can buzz an inch off the top. What?! She doesn't even know how much her shears took off. I told her I didn't know I had always just said one inch. She gave me lip service for it and asked her compatriot who informed her of the corresponding number. But then told me I should know my number. horrible customer service!

Koni has been cutting my and my family's hair forever and gives me a great cut that lasts for months without shape-up. I am a pretty picky customer when it comes to my hair, so I bring in a photo and have what I like any and every time, for less than $20.

The sign says "No Wait"....very simple, there is no wait. You give them your name and you go sit in a swivel chair and get your haricut. You shouldn't have to sit next to two OTHER people who are WAITING for haircuts. I was on my lunch break and now I'm starving because I didn't have time to eat lunch. Also, the hair dresser smelled like smoke. The haircut was good. If you see the sign that says No Wait, make sure to confirm it with them before being made to WAIT. It's really a simple concept. Hopefully someone listens.

Melanie gave me one of the best haircuts of my entire life and excellent customer service!