I haven't been to Haile Village Spa since it was Escape Day Spa (many years ago) - and can I just say WOW. I was so pleasantly surprised with how much they've added to the place! Went for a pedicure with my mom before my wedding last month, and the two nail technicians were fabulous. The girls did a wonderful job (the polish stayed on for ages!) and were so friendly and professional. I will certainly be returning the next time I'm in Gainesville.

My Wife & I were fortunate to discover Russell Wells at Haile Village Spa & Salon shortly after moving to Gainesville. Russell is a true professional who actually listens to his clients to create the perfect look for them.If you have been searching for that one great stylist give Russell a try, you won't be disappointed! But book early as his schedule fills quickly!

I have been going to Cara to have my hair cut and colored for about the last year and she always does a fantastic job! She took me from too bright blonde highlights on long boring hair to a chocolate color with warmer golden highlights and an absolutely fantastic long cut with body and layers! She is so friendly and knows what she is doing. She explains everything to me so that I can style it at home and I trust her fully! I recommend her to everyone!

Definitely the worst hair experience of my life, so bad that the woman scheduled to get her hair done after me saw my hair and cancelled her appointment and walked out. Another woman said "Not to make you feel worse, but it really is the worst hair cut mess I have ever seen". For context, I am extremely easy to please when it comes to hair in general and have never left a salon displeased before. When I arrived home my family and friends were appalled. One side of my hair was a full inch longer than the other, there were literally chunks cut out so jaggedly on the shorter side that it looked like a child had done it. I did take photos and will try to attach them here. More than the obviously terrible cut, was the way that the salon handled the situation. Not that I plan to ever step foot into the place again, but I would have appreciated an apology, a follow-up phone call, or at least an offer to pay to have it fixed somewhere else. I have scheduled an appointment at another more reputable salon to have it fixed but they said that the only way to fix it is to cut it significantly shorter, which is quite upsetting since the only thing I asked was that my hair still fit back so that I can tie it back for work/exercise.

I wish I would have read the reviews before I made my appt. Feeling excited to try a new Spa I called to make an appt. On such day the young lady I reached was RUDE from the beginning, as I was inquiring on the different services offered here. I decided we all have bad days and maybe this one was her bad day. On the day of my appt. I received a call approx. 1.5hrs prior stating my apt was cancelled due to illness. No mention of I'm sorry would you like to reschedule, I also had another treatment that same day and she failed to mention this, so I asked if I could still receive that treatment and she stated if you like. COMPLETLY UNPROFESSIONAL! I will not be calling back, I think the owner needs to really read ALL the reviews! This is not good business.